a logged-in-only experience >click “create account” >enter full name, email, phone number, address, credit card number, social security number, mother’s maiden name, photocopy of your driver’s license and birth certificate, video of your face >complete CAPTCHA challenge >“error: password must contain at least 12 special characters” >type new password >complete CAPTCHA challenge >“error: please agree to our Terms of Service” >scroll through 700-page ToS and agree >remember to uncheck the “please send me spam emails forever” box >complete CAPTCHA challenge >“error: email is already in use” >huh, guess I already made an account >go to sign in >forgot password >type email verification code >type new password >complete CAPTCHA challenge >sign in with new password >complete CAPTCHA challenge >“a server-side error occured. please try again later”